Time’s almost up to place your online orders. Picture: iStock

When to place your orders if you want them delivered on time

It’s the stuff of Christmas nightmares — showing up to a family gathering empty-handed, because you forgot to order your gifts on time.

If you want to avoid that fate, then you need to make sure you place your online orders before the Christmas delivery deadline passes.

And the tricky part is, that date varies based on where you are shopping and where your gifts are due to be delivered.

According to mapping and location data company HERE Technologies, half of us have been left in the lurch during the festive season as online businesses and logistic companies fail to deliver on time.

And the most common online shopping frustrations in Australia include late deliveries, inaccurate delivery dates and times, a lack of updates on the order and an inability to track the order.

To avoid a Christmas gifting fail this year, here is a roundup of the cut off order dates for some of Australia’s most popular online retailers.

Time’s almost up to place your online orders. Picture: iStock

Time’s almost up to place your online orders. Picture: iStockSource:istock


Ultimately it all varies by customer location and product, so there is not one final date.

Plus, even if someone orders after the “guarantee period” there’s still a chance their gift could arrive before Christmas.

However, as a rough guide, for items that ship in one to two days orders must be placed by December 18 while those that ship in two to four must be ordered before December 14.

For more information on delivery times click here.


The fashion powerhouse will offer its same-day delivery service in metro areas including Sydney, Melbourne, Adelaide and Brisbane until Christmas Eve, however, as delivery networks can get congested in the days leading to Christmas, the company recommends customers place their order before Wednesday, December 19 to ensure stress-free shopping.

Shoppers who do leave Christmas shopping to the last minute are advised to check the site before purchasing for live delivery updates and cut-off times.


Catch Group CEO Nati Harpaz urged shoppers to get in early and double check delivery time frames for their specific location.

“With Christmas fast approaching, we suggest ordering presents as early as possible to ensure presents arrive in time for Christmas,” Mr Harpaz said.

“Please check www.catch.com.au to confirm what is the latest order date for your postcode. “Don’t forget you’ll need to be in the delivery address to collect most parcels, so it’s often best to address them to your office if that’s an option.”


Order by December 14 if you’re in a metro area — but if you’re in a more regional location, you’ve already missed the deadline of December 10 to receive your items before Christmas.


To get standard delivery items by Christmas, orders must be placed for remote regional areas by December 12, for WA and regional areas by December 16 and for metro areas in Victoria, NSW, Queensland and South Australia by December 18.

The three-hour delivery option will let you order up until 1pm on December 22, while same day and next day deliveries must be placed by 12pm on December 20.


Orders must be made by December 14.


The deadline is December 12.


Standard delivery orders must be placed by December 18, same day delivery by December 21 and Click and Collect by December 23.


The cut-off date for those in regional areas is December 12 while metro areas have until December 17.


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